At HostingCHS , we are committed to providing high-quality service and customer satisfaction. To ensure effective and personalized support for modifications and installations of web designs, logos, banners, WordPress, apps, and streaming software, we have established the following Support and Maintenance Policy :
1. Maintenance, Changes, and Installations: From now on, we will charge for maintenance, changes, and installations based on the time required and personalized assistance. This includes any modifications or additional installations not included in the original design.
2. Fees: Fees for maintenance, changes, and installations will be determined based on the time and resources required to complete the requested task. These fees will be transparently communicated to the client before proceeding with the work.
3. Personalized Assistance: Our team of experts will be available to provide personalized assistance and answer any questions related to modifications and installations performed on our services.
4. Payment Procedure: Payment for maintenance, changes, and installation services must be made in advance to ensure continuity and efficiency in the provision of services.
5. Communication: We will maintain open and constant communication with our clients to ensure we understand their needs and expectations, and thus provide them with a service that meets their requirements.
At HostingCHS, we value the trust you place in us and strive to exceed your expectations at all times. If you have any questions or additional requirements, please don't hesitate to contact us. We're here to help you with whatever you need.
We appreciate your cooperation and understanding with this update to our Support and Maintenance Policy.
Kind regards,
HostingCHS