At HostingCHS, we are committed to providing reliable, high-quality web hosting services. Therefore, we offer a 30-day money-back guarantee. This guarantee applies only in cases where the purchased service experiences issues that affect its proper functioning.
To make this guarantee effective, the following steps must be followed:
1. The customer must notify our technical support team about any service failures detected.
2. Our support department will evaluate the reported issue to determine if it qualifies for a full refund.
3. If the failures are confirmed to be attributable to our hosting platform, a full refund will be issued.
4. These guarantees do not apply to domain services, web design, mobile applications (apps), or SSL certificates.
5. If the reported failures are not the responsibility of HostingCHS, the money-back guarantee will not apply.
We are committed to maintaining the stability of our servers and providing a reliable service. In situations where the service experiences interruptions or disruptions due to causes attributable to us, we will issue the corresponding refund. However, if the failures are not caused by our platform, the money-back guarantee will not apply.
We're here to provide you with quality and transparent service! If you need more details or adjustments to this policy, please don't hesitate to let us know. We're here to help with anything you need. Contact us !